Welcome to ALM Cars, where customer satisfaction is our top priority. We pride ourselves on being a customer-centric car dealership that values our customers' opinions. We aim to exceed your expectations by providing outstanding services that cater to your needs. At ALM Cars, we put great emphasis on our customers' voices and are committed to sharing their feedback and experiences with you. By choosing us for your next car purchase, you'll have the confidence of knowing you're making an informed decision.

Customer Satisfaction Is Our Priority

At ALM Cars, we go beyond just offering a service. We strive to create an experience that leaves our customers feeling valued and satisfied. This commitment to customer satisfaction permeates every aspect of our business, establishing ourselves as a dependable and trustworthy choice for many. Here are some reasons why our customers are satisfied with us.

Exceptional Staff

We strongly believe that the most important factor contributing to our success is our team members. Our staff is extremely friendly and dedicated, and they are always eager to assist you in any way possible. They are well-equipped to answer any questions you may have and provide you with excellent customer service. This commitment to service has been recognized by our customers, many of whom have left positive reviews praising our staff's knowledge and helpfulness.

Extensive Range of Quality Cars and Competitive Pricing

In addition to our exceptional staff, we offer an extensive range of new and pre-owned cars, ensuring that you can find the perfect vehicle that fits both your needs and budget. We understand that purchasing a car is a significant investment, so we are committed to ensuring you get the best value for your money with our competitive pricing.

Exceptional Customer Support

Our dedication to customer satisfaction extends beyond the initial purchase. We understand that buying a car is not just a one-time transaction but the beginning of a long-term relationship between us and our valued customers. That's why we offer support and assistance every step of the way. From providing expert advice on choosing the right vehicle to offer financing options that fit your budget, our team is here to guide you through the entire process and ensure that you have a seamless experience.

Nationwide Shipping

To make the car-buying process even more convenient, we offer shipping and delivery of all vehicles directly to your home. You can now enjoy shopping for a car from the comfort of your home without worrying about transportation or logistics. Our team will handle all the details so you can sit back and relax while waiting for your new vehicle to arrive.

Trust and Transparency

We understand that purchasing a car is a big decision and can be overwhelming. That's why we are committed to offering our customers a transparent and comprehensive buying experience. We assure you that there are no hidden fees at the end of your contract, as we are clear and upfront right from the start. This approach fosters trust and assures you that you are getting excellent value for your money.

Our team of friendly and knowledgeable professionals is here to help you every step of the way. We take the time to understand your needs and preferences, guide you in choosing the right car, and answer any questions you have. We make sure you have all the information you need to make an informed decision, including the car's history, features, and pricing.

We believe that trust is the foundation of any business relationship, so we go above and beyond to ensure you feel confident and secure in your purchase. Our goal is to provide you with a stress-free and enjoyable car-buying experience, and we work tirelessly to achieve that.

Continuous Feedback Loop

At our dealership, we consider listening to our customers' feedback a crucial part of our commitment to continuous improvement. Every piece of feedback we receive is valuable to us, as it provides us with valuable insights into what we're doing well and where we can make improvements.

We collect customer feedback through various channels, including email surveys, social media platforms, and direct customer interactions. By utilizing multiple channels, we gain a more comprehensive understanding of our customers' needs and preferences.

We examine each feedback carefully to identify areas where we can make improvements and recognize any patterns or trends. Our goal is to take swift action to address any concerns or issues raised by our customers and implement changes that will help us provide better services.

Jacob Nelson
2/8/2026

My sales rep was Hailey. And she did a great job. I had a million and one questions as well as concerns. And she was able to solve them all for me and got me into the car that I needed!

Luiz Vences
2/8/2026

Stefonne was amazing to work with from start to finish. Super professional, patient, and genuinely helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, and made sure I drove off confident and happy with my purchase. Highly recommend asking for Stefonne if you’re looking for a great car-buying experience!

Amanda Smith
2/7/2026

VJ was great with assisting us in our search for a vehicle. The staff was friendly and helpful the whole process!

Whitney Harper
2/7/2026

Darian at ALM Kia South was great and corie as well make sure yall come see them. Got me a 2026 Kia k5

Willie Robinson II
2/7/2026

Demarkus provided excellent customer service and got my vehicle in and out in less than a hour. Would definitely recommend and I’ll be returning for all my service needs!

weymon oxendine
2/7/2026

The best car buying experience ever. Bought without running to another dealer to get better deal. My salesman worked everything out for me!!!

Tyteonna Jones
2/7/2026

Jerome made my car buying process quick, easy, and hassle free literally! He’s very patient and helpful! Go see him !!!

Cassidy B
2/7/2026

Andrea was amazing to work with. She made the whole buying process smooth, stress free, and incredibly fast. We were in and out, which honestly felt unheard of at a dealership. She was knowledgeable, friendly, and respectful of our time. Could not have asked for a better experience.

Elasia Campbell
2/7/2026

I worked with Corey! He was super kind! I asked if they could finish within a time frame, and he was so accommodating and professional!

Alexa Arredondo
2/7/2026

Allen, our salesman, was very informative and helpful in helping us purchase a new car. The process was easy and fast which we appreciated. Would definitely recommend coming here!!

Charmaine Clark
2/7/2026

Mitch was amazing and had excellent customer service!!!! Definitely come see Mitchell if you looking for your next vehicle! He will definitely make owning your dream car come true!

Stephin Clark
2/7/2026

Mitchell was excellent, very knowledgeable, an also go to work for you an make sure you get the car you want! Will recommend you go see Mitchell at Kia of union city

Contact ALM Cars Today

We understand that buying a vehicle is a crucial investment, and we want to help you make an informed decision. That's why we encourage you to check our extensive collection of customer reviews and see what our happy customers have to say. If you need any information or assistance, our team is always here to help. You can contact us or visit one of our locations and one of our knowledgeable representatives will be glad to assist you. We look forward to serving you.