Welcome to ALM Cars, where customer satisfaction is our top priority. We pride ourselves on being a customer-centric car dealership that values our customers' opinions. We aim to exceed your expectations by providing outstanding services that cater to your needs. At ALM Cars, we put great emphasis on our customers' voices and are committed to sharing their feedback and experiences with you. By choosing us for your next car purchase, you'll have the confidence of knowing you're making an informed decision.

Customer Satisfaction Is Our Priority

At ALM Cars, we go beyond just offering a service. We strive to create an experience that leaves our customers feeling valued and satisfied. This commitment to customer satisfaction permeates every aspect of our business, establishing ourselves as a dependable and trustworthy choice for many. Here are some reasons why our customers are satisfied with us.

Exceptional Staff

We strongly believe that the most important factor contributing to our success is our team members. Our staff is extremely friendly and dedicated, and they are always eager to assist you in any way possible. They are well-equipped to answer any questions you may have and provide you with excellent customer service. This commitment to service has been recognized by our customers, many of whom have left positive reviews praising our staff's knowledge and helpfulness.

Extensive Range of Quality Cars and Competitive Pricing

In addition to our exceptional staff, we offer an extensive range of new and pre-owned cars, ensuring that you can find the perfect vehicle that fits both your needs and budget. We understand that purchasing a car is a significant investment, so we are committed to ensuring you get the best value for your money with our competitive pricing.

Exceptional Customer Support

Our dedication to customer satisfaction extends beyond the initial purchase. We understand that buying a car is not just a one-time transaction but the beginning of a long-term relationship between us and our valued customers. That's why we offer support and assistance every step of the way. From providing expert advice on choosing the right vehicle to offer financing options that fit your budget, our team is here to guide you through the entire process and ensure that you have a seamless experience.

Nationwide Shipping

To make the car-buying process even more convenient, we offer shipping and delivery of all vehicles directly to your home. You can now enjoy shopping for a car from the comfort of your home without worrying about transportation or logistics. Our team will handle all the details so you can sit back and relax while waiting for your new vehicle to arrive.

Trust and Transparency

We understand that purchasing a car is a big decision and can be overwhelming. That's why we are committed to offering our customers a transparent and comprehensive buying experience. We assure you that there are no hidden fees at the end of your contract, as we are clear and upfront right from the start. This approach fosters trust and assures you that you are getting excellent value for your money.

Our team of friendly and knowledgeable professionals is here to help you every step of the way. We take the time to understand your needs and preferences, guide you in choosing the right car, and answer any questions you have. We make sure you have all the information you need to make an informed decision, including the car's history, features, and pricing.

We believe that trust is the foundation of any business relationship, so we go above and beyond to ensure you feel confident and secure in your purchase. Our goal is to provide you with a stress-free and enjoyable car-buying experience, and we work tirelessly to achieve that.

Continuous Feedback Loop

At our dealership, we consider listening to our customers' feedback a crucial part of our commitment to continuous improvement. Every piece of feedback we receive is valuable to us, as it provides us with valuable insights into what we're doing well and where we can make improvements.

We collect customer feedback through various channels, including email surveys, social media platforms, and direct customer interactions. By utilizing multiple channels, we gain a more comprehensive understanding of our customers' needs and preferences.

We examine each feedback carefully to identify areas where we can make improvements and recognize any patterns or trends. Our goal is to take swift action to address any concerns or issues raised by our customers and implement changes that will help us provide better services.

Taylor Hildebrand
2/12/2026

Had my car serviced at ALM Dodge Macon my service advisor Kaylyn was very professional and my overall visit was top tier highly recommend.

Kasandra Mendoza
2/11/2026

I’ve always had a great experience with ALM company. I bought my car in 2020 but I came in this time with my boyfriend just to look around and once we got here we were greeted by Jay T. He was very welcoming from the start. We didn’t think we would be walking out with a car but Jay T made it possible. He got us at a good rate and really great advice that will help us on the long run with our 2024 Honda CRV. Thank you!!

Natalie Allen
2/11/2026

Five stars across the board! I came in to get my vehicle serviced and the process was fast and easy. The staff was welcoming and friendly from the moment I arrived. Demarkus was a huge help in the service department, and Big A took the time to walk me through options and future purchasing terms. Great customer service all around—highly recommend!

Takeria Thomas
2/11/2026

Brought my vehicle by to get my tire patched and Kaylyn Hardin did an incredible job. She was very professional and I will definitely be bringing my vehicle back to her

Calvin Wright
2/11/2026

Jon without the H from NY was very helpful, informative, and persistent. He took out time to help in anyway he could. And was very patient. Id recommend anyone to shop with ALM Hyundai of Lumberton

Amy Ross
2/11/2026

Jon Marvury without the H from New York he was amazing I would tell people about this place 😁😁😁

Beth Armstrong
2/11/2026

We just had some service done to our Kia Soul. Tammy was excellent as our service rep. She was on top of everything, very informative, nice, professional, and easy to work with. Highly recommend.

Sherry Lecompte
2/11/2026

Very pleased with everything the lady's in front are great Very nice Very informative and very clean waiting area just a refreshing place to have my hyundai worked on would not take it anywhere else be the lady's and the service guys are great thank you so much ☺️

Ashlee Smith
2/11/2026

John was wonderful my passenger side window came down and he helped me get it back u free of charge ☺️ thank you so much John hoe you have a great day

Diane Ames
2/11/2026

I always ask for Gary when I bring my car in for service,he is very knowledgeable and willing to help.

Xzawlted One
2/11/2026

Greg Collins and Eyonte Walker were instrumental in helping us find the right vehicle. The professionalism and dedication to customer satisfaction have been truly exemplary. We will continue do business with ALM Ford Marietta! Recommend with enthusiasm!

Shanti L
2/11/2026

JERRELL IS VERY INFORMATIVE, HELPFUL, AND QUICK! He went out his way to help me understand what was going on with both of my cars. I will definitely continue to come to ALM!

Contact ALM Cars Today

We understand that buying a vehicle is a crucial investment, and we want to help you make an informed decision. That's why we encourage you to check our extensive collection of customer reviews and see what our happy customers have to say. If you need any information or assistance, our team is always here to help. You can contact us or visit one of our locations and one of our knowledgeable representatives will be glad to assist you. We look forward to serving you.