Read Reviews from ALM Cars Customers

Customer Satisfaction Is Our Priority

At ALM Cars, we go beyond just offering a service. We strive to create an experience that leaves our customers feeling valued and satisfied. This commitment to customer satisfaction permeates every aspect of our business, establishing ourselves as a dependable and trustworthy choice for many. Here are some reasons why our customers are satisfied with us.

Exceptional Staff

We strongly believe that the most important factor contributing to our success is our team members. Our staff is extremely friendly and dedicated, and they are always eager to assist you in any way possible. They are well-equipped to answer any questions you may have and provide you with excellent customer service. This commitment to service has been recognized by our customers, many of whom have left positive reviews praising our staff's knowledge and helpfulness.

Extensive Range of Quality Cars and Competitive Pricing

In addition to our exceptional staff, we offer an extensive range of new and pre-owned cars, ensuring that you can find the perfect vehicle that fits both your needs and budget. We understand that purchasing a car is a significant investment, so we are committed to ensuring you get the best value for your money with our competitive pricing.

Exceptional Customer Support

Our dedication to customer satisfaction extends beyond the initial purchase. We understand that buying a car is not just a one-time transaction but the beginning of a long-term relationship between us and our valued customers. That's why we offer support and assistance every step of the way. From providing expert advice on choosing the right vehicle to offer financing options that fit your budget, our team is here to guide you through the entire process and ensure that you have a seamless experience.

Nationwide Shipping

To make the car-buying process even more convenient, we offer shipping and delivery of all vehicles directly to your home. You can now enjoy shopping for a car from the comfort of your home without worrying about transportation or logistics. Our team will handle all the details so you can sit back and relax while waiting for your new vehicle to arrive.

Trust and Transparency

We understand that purchasing a car is a big decision and can be overwhelming. That's why we are committed to offering our customers a transparent and comprehensive buying experience. We assure you that there are no hidden fees at the end of your contract, as we are clear and upfront right from the start. This approach fosters trust and assures you that you are getting excellent value for your money.

Our team of friendly and knowledgeable professionals is here to help you every step of the way. We take the time to understand your needs and preferences, guide you in choosing the right car, and answer any questions you have. We make sure you have all the information you need to make an informed decision, including the car's history, features, and pricing.

We believe that trust is the foundation of any business relationship, so we go above and beyond to ensure you feel confident and secure in your purchase. Our goal is to provide you with a stress-free and enjoyable car-buying experience, and we work tirelessly to achieve that. 

Continuous Feedback Loop

At our dealership, we consider listening to our customers' feedback a crucial part of our commitment to continuous improvement. Every piece of feedback we receive is valuable to us, as it provides us with valuable insights into what we're doing well and where we can make improvements. 

We collect customer feedback through various channels, including email surveys, social media platforms, and direct customer interactions. By utilizing multiple channels, we gain a more comprehensive understanding of our customers' needs and preferences. 

We examine each feedback carefully to identify areas where we can make improvements and recognize any patterns or trends. Our goal is to take swift action to address any concerns or issues raised by our customers and implement changes that will help us provide better services.

Alexa Arredondo
2/7/2026

Allen, our salesman, was very informative and helpful in helping us purchase a new car. The process was easy and fast which we appreciated. Would definitely recommend coming here!!

Charmaine Clark
2/7/2026

Mitch was amazing and had excellent customer service!!!! Definitely come see Mitchell if you looking for your next vehicle! He will definitely make owning your dream car come true!

Stephin Clark
2/7/2026

Mitchell was excellent, very knowledgeable, an also go to work for you an make sure you get the car you want! Will recommend you go see Mitchell at Kia of union city

leonardo gonzalez antuna
2/7/2026

I came here to get an oil change for my 2023 Hyundai Elantra, and Mr. Demarkus helped me. He explained everything they were doing to my car, the recommended services, and why they were needed.

Kim Cook
2/7/2026

Really appreciate Demakus support with the status and pertinent details with our service appointment. Thank you

Barbara Mallette
2/7/2026

I'm very pleased with the service I received today. It was prompt, thorough, and staff was friendly. All my questions were answered. I also appreciate the professional manner in the way the staff interact with customers, always polite.

TheKabinettguy
2/7/2026

I just bought a brand-new palisade for my wife last week. From start to finish, it was a very smooth process. A man named Waylon I think or Matthew Haggins was a pleasure to work with he represents Lumberton well.

Angelica Walters
2/7/2026

Darian from ALM Kia South was simply amazing! I couldn’t have asked for a better salesman! He went above and beyond to insure all of my needs were fulfilled.The world is a better place with Darian in it! Thank you again.

Demetrius Alford
2/7/2026

My experience at ALM Hyundai of Lumberton was absolutely amazing Dorena Enriquez made my car buying experience an ease.

Chintan Shah
2/6/2026

Had a great experience talking to Jeremiah. He explained about all the great features about new cars. Appreciate all the efforts at ALM Kia

Linda Parris
2/6/2026

Jameel Smith was very instrumental in making the overall experience great. He helped me decide the best option for servicing my car.

Moise Pierre
2/6/2026

I had a great experience with this business getting work done on my car. Everything was fast, easy, and very straightforward from start to finish. Special thanks to Jean Pierre for his excellent service—he was professional, helpful, and made the whole process smooth. I really appreciated how efficiently everything was handled. Definitely recommend if you’re looking for quick and reliable service. If you want it more casual, more detailed, or more sales-focused, I can tweak it.

Contact ALM Cars Today

We understand that buying a vehicle is a crucial investment, and we want to help you make an informed decision. That's why we encourage you to check our extensive collection of customer reviews and see what our happy customers have to say. If you need any information or assistance, our team is always here to help. You can contact us or visit one of our locations and one of our knowledgeable representatives will be glad to assist you. We look forward to serving you.