Read Reviews from ALM Cars Customers

Customer Satisfaction Is Our Priority

At ALM Cars, we go beyond just offering a service. We strive to create an experience that leaves our customers feeling valued and satisfied. This commitment to customer satisfaction permeates every aspect of our business, establishing ourselves as a dependable and trustworthy choice for many. Here are some reasons why our customers are satisfied with us.

Exceptional Staff

We strongly believe that the most important factor contributing to our success is our team members. Our staff is extremely friendly and dedicated, and they are always eager to assist you in any way possible. They are well-equipped to answer any questions you may have and provide you with excellent customer service. This commitment to service has been recognized by our customers, many of whom have left positive reviews praising our staff's knowledge and helpfulness.

Extensive Range of Quality Cars and Competitive Pricing

In addition to our exceptional staff, we offer an extensive range of new and pre-owned cars, ensuring that you can find the perfect vehicle that fits both your needs and budget. We understand that purchasing a car is a significant investment, so we are committed to ensuring you get the best value for your money with our competitive pricing.

Exceptional Customer Support

Our dedication to customer satisfaction extends beyond the initial purchase. We understand that buying a car is not just a one-time transaction but the beginning of a long-term relationship between us and our valued customers. That's why we offer support and assistance every step of the way. From providing expert advice on choosing the right vehicle to offer financing options that fit your budget, our team is here to guide you through the entire process and ensure that you have a seamless experience.

Nationwide Shipping

To make the car-buying process even more convenient, we offer shipping and delivery of all vehicles directly to your home. You can now enjoy shopping for a car from the comfort of your home without worrying about transportation or logistics. Our team will handle all the details so you can sit back and relax while waiting for your new vehicle to arrive.

Trust and Transparency

We understand that purchasing a car is a big decision and can be overwhelming. That's why we are committed to offering our customers a transparent and comprehensive buying experience. We assure you that there are no hidden fees at the end of your contract, as we are clear and upfront right from the start. This approach fosters trust and assures you that you are getting excellent value for your money.

Our team of friendly and knowledgeable professionals is here to help you every step of the way. We take the time to understand your needs and preferences, guide you in choosing the right car, and answer any questions you have. We make sure you have all the information you need to make an informed decision, including the car's history, features, and pricing.

We believe that trust is the foundation of any business relationship, so we go above and beyond to ensure you feel confident and secure in your purchase. Our goal is to provide you with a stress-free and enjoyable car-buying experience, and we work tirelessly to achieve that. 

Continuous Feedback Loop

At our dealership, we consider listening to our customers' feedback a crucial part of our commitment to continuous improvement. Every piece of feedback we receive is valuable to us, as it provides us with valuable insights into what we're doing well and where we can make improvements. 

We collect customer feedback through various channels, including email surveys, social media platforms, and direct customer interactions. By utilizing multiple channels, we gain a more comprehensive understanding of our customers' needs and preferences. 

We examine each feedback carefully to identify areas where we can make improvements and recognize any patterns or trends. Our goal is to take swift action to address any concerns or issues raised by our customers and implement changes that will help us provide better services.

Chad Eibner
2/1/2026

I had a great experience at ALM. The staff were professional and easy to work with. Yasmeen was exceptional—she went above and beyond, even coming in on her day off to make sure everything was taken care of. The whole process was smooth, and I left feeling confident in my purchase. Highly recommend

Chantae’ T.
2/1/2026

If you’re looking for a car and want someone you can trust, Mitchell Rile at Kia South Union City is the person to see. He’s professional, honest, and truly works to get you the best deal possible. He makes the process easy, stress-free, and actually listens to what you need. Ask for Mitchell Rile — you’ll be glad you did!

Arianna Scott
2/1/2026

Mitch was an absolute pleasure to work with. He was knowledgeable, professional, and genuinely took the time to understand my needs. He made the entire process smooth and stress-free, never pressured me, and always followed through on what he promised. It’s rare to find a salesperson who’s both efficient and trustworthy—Mitch is exactly that. If you’re lucky enough to work with Mitch, you’re in great hands!

Sandra Hinojos
2/1/2026

Get with Mitch for all your car needs! He is out here working hard to get you into your next vehicle. Will work you and make it an easy process whether you are first time buyer or finally getting your dream car. Mitch will MAKE IT HAPPEN

harper harris
2/1/2026

I had a great experience working with Greg and Nick. They were knowledgeable, helpful, and made the entire process of browsing, test driving, and leasing a car at a lower cost incredibly smooth and easy. I truly appreciated how straightforward everything was.

David Virgen
2/1/2026

Great experience at this dealership. Class act from the salesperson Andy to the people in finance. Andy, Caesar, and Cedric all made the purchase and overall experience a pleasure. I would recommend ALM if you are looking to buy. Quality cars and people.

shakerria allen
2/1/2026

Andy was extremely helpful when I purchased my vehicle. He made the process smooth and stress-free. Definitely go to him!

Tishona Moore
2/1/2026

I went in to look at and possibly purchase a certified pre owned vehicle. My sales person was a gentlemen by the name of Chris and he was all so pleasant. The entire staff was a delight. Chris helped me get into a new vehicle. The vehicle was washed, vacuumed, and gassed up for me. Chris helped me with the CarPlay and Bluetooth features. The entire experience was such a memorable one. Thank you Kia South team. Kudos to you Cris D, for being who you are. You know your job. I appreciate you!!

Meka Ward
2/1/2026

VJ provided excellent customer service. He was knowledgeable and answered all of our questions. Great experience!

king kiko
1/31/2026

I had the best experience thanks to Stefonne. He is a great salesman very nice polite and knows how to he the job done. I drove off and something so nice today, I’m all smiles. When y’all go please ask for him. He’s going to make sure you’re taking care of.

Dena D
1/31/2026

Great experience…Corey was great and helped me to tick off the things needed to ensure my suv runs smoothly.

Samantha B. White, MBA
1/31/2026

We had a Wonderful experience today here at ALM Kia in Union City. Stefonne was so helpful and did everything he could to get us the best deal! We will come back to buy again and again and again…

Contact ALM Cars Today

We understand that buying a vehicle is a crucial investment, and we want to help you make an informed decision. That's why we encourage you to check our extensive collection of customer reviews and see what our happy customers have to say. If you need any information or assistance, our team is always here to help. You can contact us or visit one of our locations and one of our knowledgeable representatives will be glad to assist you. We look forward to serving you.